Dr. Richard Frank at the Access to Information, Privacy and Ethics Committee

It's not necessarily to create chaos, but to undermine the trust of the recipient in their higher authority.

I'm reminded of the efforts by the U.S. government to drop leaflets onto army soldiers in Germany to—what's the word I'm looking for?—disenfranchise them of the war and make them give up more easily. It's not necessarily to create chaos, but there's a specific purpose to it.