Yes, I am.
The agency has many systems in place to protect Canadians. We work in partnership with a number of institutions here in Canada, but also internationally. When a situation occurs here or abroad, the institutions disclose it and share techniques to prevent it from reoccurring. There are multiple layers of the safety net. That way, if an attack were to slip through the first layer, another layer would be there to catch it.
One layer of the safety net is multifactor authentication. Every time a citizen wants to change information in their My Account, such as their address or their bank account number, they immediately receive an email. If anyone receives an email that says their bank account number has been changed in their Canada Revenue Agency file and they haven't made that change, they need to immediately call the CRA to block the account.
As you see, we have put in place a number of security measures to prevent fraud as much as possible. Scammers are creative, but so are we. We have the skills. We have a team that keeps its eye on the ball to protect citizens every time a new scam comes up.