Yes, we have to be very careful when we share information. If a Canada Revenue Agency agent calls you, they will have information to share with you, not information to ask for. When in doubt, when the agency reaches out to you, whether in writing or verbally, you can always end the interaction and call the agency at its general number. In addition, when you receive an email, it contains a code. So, if you call back the agency and provide it with this code, and you're told that the code means nothing, it's because it was fraud. Conversely, if the code is related to our file, it's because it was indeed an email from the agency. So someone from the agency who calls you will give you information, but they won't ask you for it.
On November 21st, 2024. See this statement in context.