Thank you, Mr. Chair.
Thank you for being with us, Mr. Lareau. Your reputation precedes you.
I'm going to keep the ball rolling, as you did earlier.
What we can gather from the testimony that the minister gave before the committee last week is that the burden of proof is always on the taxpayer. The department essentially assumes no responsibility.
You said there was a charter that isn't legislative, which makes it somewhat useless. A person has a right to complain to the ombudsperson's office, but you say that's an empty right.
I'd like you to tell us more about that.