Remote work is effective. Very early, after the onset of the pandemic in March 2020, we moved to a teleworking arrangement, and the vast majority of our people work remotely and effectively. This coincided for us, though, with the sunsetting of a special budget that we had to tackle a backlog of complaints. We had almost eliminated our backlog. It's starting to increase slightly, but we're still in a good position overall.
On June 2nd, 2022. See this statement in context.