I'm familiar with that. I guess what I'm trying to get at is that one of the things we often hear at this committee is that the information needs to be digitized and it's hard to find. I'm wondering if maybe there are some system-level failures, but perhaps that's something for the actual department and the commissioner.
I'll move on to my next question.
In your commentary entitled “Access to information: A quasi-constitutional right in peril”, you state that your reforms include service fees, or fee for service. Wouldn't this change create greater barriers to individuals making the ATIP requests, given that it's a constitutional or quasi-constitutional right?