He's absolutely right. I have a right to access information, in my opinion. Am I able to access it? No.
As I've said, it's like a closed door, and they keep the key, which is even worse, so they're not going to let me in, but what else can I say about it, except that the information's there? You can change the law, but you also have to change the culture. You need the people at the top, the politicians of all parties, to say, “This is what it will be.” Then the bureaucracy will conform.