I teach it, and I can tell you that in three hours, it's very difficult, even with graduate-level students, to walk them through the process. I can only imagine what it's like for a typical citizen to try to wade through all of this.
Tutorials, any number of videos, any number of how-tos, I think would be helpful for the average citizen to try to work through it. Quite honestly, I think there ought to be almost the equivalent of a help desk in order to help people frame their requests so that they're going to be well received.
I know of instances where groups of public servants have gathered around a request on a table and decided the words that were essentially tripwires to permit them to not disclose material. I think, again, it's something that would assist the public in order to do it. We have all kinds of other government help desks to help you file your taxes and do a number of things. This ought to be one of those as well.