I have no idea, because this keeps happening over and over again. I want to make clear that this notion of modernizing—by just thinking let's accelerate, let's modernize and let's be somehow in the future—has infected the public service and the culture of senior management.
I need to disclose that I saw people celebrating the number of downloads of this app in the middle of a public health crisis, in comparison with apps that have nothing to do with the public service. So the incentives inside the government need to be explored, because there are problems there within the public service.