Thank you for the question.
I would say that our challenge with staffing is definitely a big one for the ATIP shop itself in terms of keeping the numbers of staff high enough and the experience needed to get people to the level to provide the advice function.
Similar to what the RCMP mentioned, the people who are often the most pressed to act on emergencies are the ones who are getting the most ATIP requests on something that's very much in the public eye. It's very challenging to meet those operational requirements at the same time as dealing with ATIPs. That's definitely a big challenge.
In this time of clearing the backlog, one of the biggest challenges is clearing the backlog while staying on time with our current responses. We're very mindful of not wanting to fall behind on new requests, but we're trying to clear the backlog, and that balance is, really, a challenging one to achieve.
Then, finally, I'll just mention the technology. We are on the cusp of next fiscal year moving to a new processing system that we really need. However, our technology is not very capable compared with the information age we're in and the amount of information we have just going through emails every day and so forth. We need help reviewing that information. If it's just humans reviewing it, it's not quite fast enough.