Right now, institutions are required to maintain and publish a list of all access to information requests they have received and processed over the past two years. We find that not all institutions comply with this requirement. However, it's certainly something that helps, because people can go through the list and perhaps see that the institution has already processed the information they want.
In addition, we should have better proactive disclosure practices. We can't just stick to what is required under the Access to Information Act, we need to consider any request that comes up frequently. It's a practice we encourage. For example, people often ask for access to briefing notes these days, or at least the headings in briefing notes. Every time I meet with a minister or deputy minister, I ask if it's possible to proactively post that information on the department's website.