There is definitely a need for investment in technology. We are in 2023 and this government is lacking in terms of using artificial intelligence. IRCC, actually, is using bots—robots—to identify some information. It's making great progress. It has actually had great results.
I think the other problem in government is that everybody is working in silos. When I want to increase my capacity in my office for infrastructure, I have to hire my own consultants and spend my own money. The next institution is doing the same thing. I think that a platform where everybody could use all this technology and share the information.... I think that Treasury Board has great projects and stuff, but we need to see it more. We need to see that exchange of information.
IRCC is definitely on the right path, but we haven't seen the results yet.