Part of it, as I recall, is that you also stated that the access regime experiences difficulties due to the lack of qualified staff to deal with the requests and the institutions' use of these archaic methods for processing. I joked when I first got in here. We were talking about boxes and about not even having things digitized on PDF and so on and so forth.
Can you describe a little, when it comes to processing management and the sending of information, what these methods look like and how they create additional difficulties for the access regime? In my observation, this is a government that not too long ago had a minister for digital government, who just disappeared off the face of the planet, unceremoniously, probably at the same point the mandate letter dropped.
Can you talk a bit about why having that type of whole-of-government approach, as they like to talk about all the time, might provide better supports for the work that you do?