Yes. I think there are two reasons for this.
One of them is direct, in that the actions of the government itself, in this case, and Telus as a corporation do indeed lead the public to suspect that maybe something is wrong, and therefore decrease trust.
However, there are also indirect ways in which trust is being decreased here. I'm sorry to say it, but I have to ask members of the committee to take some responsibility here too—at least politicians in general, not individually. There's also a political aspect to this, where both media and politicians have been involved in hyperbole, an exaggeration, around this case for political gain. That's on both sides, by the way.
It doesn't help, either, when we get reportage that says 33 million Canadians are being tracked. People start to believe that it means their individual communications are under surveillance, when that is not the case. Some of the reporting and, indeed, some of the quotes I've seen from politicians have been very irresponsible.
There are different kinds of trust problems here, but certainly the government and Telus have also been involved in decreasing trust.