Thank you for your question.
Just as a preamble, if you are interested in that, I would recommend two sources that are especially interesting and that go very much in depth on these issues. NSICOP's annual report—I think it might be 2019, but it may not be that year—has a full chapter on diversity in the intelligence community. It is very well done. It is one of the best things I've read on that issue from any source—academic, government or otherwise. The second source is the national security transparency advisory group, which I used to co-chair. I mentioned them in my remarks. Our third annual report, published just about a year ago now, focused very much on engagement by the intelligence community with minority communities in Canada to tackle very much in detail the issue you raised.
I want to emphasize that debates on diversity in the intelligence and national security community have become very politicized, like a lot of other debates, and are often viewed in these terms. I understand why that's the case, but diversity in the intelligence community, and for that matter in the armed forces, has to be viewed in operational and pragmatic terms whereby it's an operational necessity. When these services are not diverse, they shoot themselves in the foot. They close off large sectors of the population from recruitment. They are not able to achieve certain functions, whether it's civil-military relations on the military side, gaining information and recruiting human sources in certain communities on the intelligence side, and so on. It is mission-critical for these organizations to be diverse.
I think they are doing a much better job at CSIS, the RCMP and the CBSA now than they were 10 or 20 years ago, when the situation was abysmal, but there's still a lot of progress to make. That progress is unequal. CSE is ahead, I think, of several others. The RCMP and the CBSA have more catching up to do.
How do you improve that? It's engagement, engagement, engagement: They need to go out there with effective engagement units that are able to reach out to Chinese Canadian, Iranian Canadian, Indian Canadian and Saudi Canadian communities to build trust and open channels of communication. That's not only to get information on threats and communicate information on how to mitigate those threats but also, by building that trust and building that brand, to be able to better recruit.
All these things are connected.