I wonder if you want to start with the principle of knowability when a system is being used or deployed or, for instance, when you interact with a chatbot in businesses and governments. It's very “Dude, where's my jetpack?” in terms of what we're going to get with AI.
We have a lot of chatbots. That's interesting and can save money on customer service. Put that aside. Should a chatbot be able to, frankly, masquerade or deceive people that they're a human? It can be very confusing for people. When I think I'm chatting with Mark at Canadian Tire or something, it's a computer system.
When you're chatting with the chatbot from the Government of Canada, and you're asking it questions about the immigration system, you may think that you are speaking with an agent or something like that. Again, it's that principle. Right now, we lack knowability a lot of the time. That's why I brought up music. Synthetic audio makes it basically impossible for us to detect when you're hearing a fake song. I know that sucks.