Welcome, Mr. Dufresne. Thank you for once again being at the committee and for all the work that your office is doing to shed light on some of these emerging and concerning privacy issues that we're seeing, particularly with AI and digital tools.
I want to take you in a different and more positive direction. In a lot of the work that I do with seniors, persons with disabilities, families and caregivers, I hear a lot about the challenges of navigating through government systems, between provincial and federal systems, and application processes. One of the things I'm interested in with a modernization effort is how we can better use data to support modern service models, proactive benefit eligibility and simplification of access to services.
Is there anything that you're proposing in this modernization that would help us deliver services better as a government?
