I would reinforce that less than 5% of our collection right now is digitized, so it is a huge volume of paper. When a request comes in and we respond to that request, we digitize those records. Those have to be found in the box and then brought to Ottawa to be processed.
The digitization process of historical records can be very complicated. The paper is often very fragile. There are often problems with mould, so mould remediation also needs to take place before they are digitized. These are things that you don't see in a typical access to information office or in a response to that. Of course, we are trying to do all of that within 30 days, so it is a doubly complex process.