My colleagues may add to this.
I think, at a very high level.... I heard the word “frivolous”. There is something in the act that allows you to complain if something is frivolous. Similar to going to court, it's not something we really want to do. We'd really like to hold that for a true situation that we need it for.
In general, our access to information team—which honestly is a fantastic group of people who are deeply committed to this work—works with the requester to try their best, to try to figure out what they're actually trying to get.
The reality is.... It's not unlike using AI in some cases. If you don't ask the right question, you end up getting a bunch of information that's not necessarily useful to you. If somebody asks a question that is incredibly broad, the first thing we do is try to talk to them about it. If they can tell us a little bit more about what they're looking to get, we'll try to help them, even if it is not necessarily in our own interest. We will often help somebody to curtail their request to get exactly what they're looking for.