Canadians keep hearing that no records exist. They can wait weeks, in a best-case scenario, or years, for answers and the information that they're looking for.
Now, the move to platforms and enterprise solutions that include things like Microsoft Teams, which is instant messaging, changes how people communicate and the types of records that exist. There have been changes to how long they're kept.
Mr. Rochon, who stops records from disappearing? What happens when departments don't follow the rules?
