Thank you, Mr. Chairman.
Welcome, Ms. Fraser. We didn't have a chance to get you before the committee last year; we were very busy. So thanks for coming.
Can we go back a step? We are here for the five-year review. What happened, exactly? I wasn't here. Revenue Canada went from being a department to being an agency. What is the difference? We're here looking at the five-year review of the CRAA, but it sounds as though we're making all kinds of excuses: there's a transitory period in terms of how they collect and how their staffing is done; we've had the unions here, and they seem to have an issue with how some of their hiring and firing and promotions and demotions are done, and with how they're closing certain areas of service they're offering.
We seem to be offering lots of excuses, so I'm not sure where we're going with this. Our question here is, do we review the mandate, or do we accept...? It seems as if it's a fait accompli, where we're just going to say we'll do the five-year review and are going to renew it.
I think it's a broader question, a much more complex question than what we're addressing here. Can you help me with this?