I think citizens in Canada feel their care is often disjointed right now, because the information about them is not where it needs to be when it's needed. They need to repeat. They have their history taken ten times, every time they go through the health system. The electronic health record serves that purpose: all the information is in one place and it's owned by the citizen, which is important.
It also has tremendous benefits for safety and quality in the health care system. We already have demonstrated proof that by having all of the providers using electronic health records based on that person's information, you decrease medication errors. The systems that support electronic health records don't let physicians prescribe drugs that are contraindicated. So I think there are huge safety and quality issues as well.