We use an outside firm to do an external survey of client satisfaction, and the results are quite positive overall. As I said earlier, we have 400 outside consultants, and inasmuch as I'd love to say all 400 are great, there might be the odd one who's not performing as well as we would like. Overall, the client satisfaction level on consulting is quite high.
On April 2nd, 2008. See this statement in context.