Thank you, Mr. Chair.
Before asking any questions, I'd like to make two points to provide a little bit of context.
First, I thank you all for being here, and in particular, I thank those who have lost money in this episode. I found your accounts moving, and particularly, as a former defence minister and veterans affairs minister, the story of the 86-year-old veteran. It's our hope that by providing a forum today we will help you in your efforts to find a just solution and we will thereby help to obtain a positive vote for this accord, because I think that is in the national interest. I'm hoping this session might provide you with a forum that will be helpful in your endeavours.
The second point I'd like to make, Mr. Chair, is that this is, as I see it, the first step in a two-step process. I think it's very important to hear first from the retail investors, from ordinary people if you wish, and the second step is that we will want to use OSFI and we will want to call other government agencies in coming weeks to try to find out what went wrong and what should be done in the future, as Mr. Furino said, to preserve the integrity of our financial system. I think that's a fundamental question that we will address in coming weeks, but not in particular today.
My first question would be to Mr. Elford. I was very interested to hear your comments about various major problems, but can you give us, as legislators, some idea of what in general terms you think the solution might be?