Good morning to our witnesses.
My first question is for Mr. Baker. You are the Commissioner and Chief Executive Officer of the Canada Revenue Agency. Two years ago, in 2007, the Canada Revenue Agency decided to centralize its payroll centres for CRA employees, among others the Shawinigan and Jonquière centres. I assume there was a rationale behind this decision.
Could you tell us, citing figures, if indeed, there was a rationale? Financially speaking, is there a reason underpinning the relevance of such a move?
You are undoubtedly aware that there were significant problems, inadmissible problems that occurred concerning employees' payroll services, ever since the decision came into effect. Part-time workers especially, and seasonal workers, are receiving late payments. Some have been working for the last 10 weeks and have not yet drawn any salary following a maximum delay of 1 month—and this already occurred this past winter and the problem is reoccurring. They are forced to wait up to 10 weeks. This is unacceptable, and we raised this in the House of Commons. We spoke to the minister. I'm far from certain that this problem has been resolved.
Are you able to tell us that this won't happen again? Can you provide me with a plan, if you have one, proving that this incident will not recur?