Thank you, Mr. Chairman.
We appreciate the opportunity to appear today before the committee to make this statement and to answer any questions you may have about HSBC Bank Canada.
I understand that HSBC has been called today to provide some information about the use of offshore accounts by Canadians. Before providing any specific comments about this particular topic, it is important to place the issue into context. In particular, I would like to provide some background information about HSBC Bank Canada, who we are, and what we do. I also think it's important to understand how HSBC Bank Canada fits into what is known as the HSBC Group. I would also like to touch upon something that is very core to HSBC, and that is our values and how we conduct business. Finally, I will touch briefly on the use of offshore accounts by Canadians.
HSBC Bank Canada is a Canadian bank. We are incorporated here in Canada and regulated by the Office of the Superintendent of Financial Institutions. We are the seventh-largest bank overall in Canada. We were established almost 30 years ago, in 1981, and we've grown to a network of more than 140 branches here in Canada. We have over 8,000 employees. We provide a wide array of financial services to over one million Canadians. These include personal financial services, whether it be financing your house or giving you a loan. We also represent or provide financial services to a number of commercial organizations, whether they are small, medium, or large.
We are very proud to support the communities in which we operate. We have donated over $3 million in the last year to not-for-profit organizations. We have been a strong contributor to the Canadian economy over the last 30 years. In the tax year 2009, we paid over $200 million in federal and provincial income taxes.
So how does HSBC Bank Canada fit within the HSBC Group? The HSBC Group is an international network of local banks that has grown to over 8,000 offices in 86 countries. The HSBC Group has approximately 300,000 employees and over 100 million customers. We're known as “the world's local bank”.
The group is named after its founding member, which was the Hongkong and Shanghai Banking Corporation, established in 1865 to finance the growing trade between China and Europe. The HSBC Group's differentiating strategy is that we invest in faster-growing emerging markets, and use international connectivity to join those emerging markets with mature markets. It is for that reason that we have over 8,000 offices in 86 countries.
I'm going to touch briefly on the core values of HSBC. The HSBC Group is committed to complying with both the letter and the spirit of the law in all jurisdictions in which we operate. In order to achieve this high standard, the HSBC Group has established a number of mandatory policies that apply to all members around the world, including HSBC Bank Canada. These policies include standards that are designed to deter the use of our services for illegal purposes.
Let me give you some examples of the key procedures we use to deter the use of illegal services. We do not establish accounts for anonymous clients. We verify the identity of all of our customers. We know our customers and the intended purpose of their banking relationship. We periodically monitor our customers' accounts' activity to identify transactions that may appear unusual. We have escalation and investigation procedures for transactions that appear unusual.
We cooperate with authorities, including tax authorities, as permitted by law. We report suspicious transactions, as required by law, to the financial intelligence unit know as FINTRAC. We adhere to a mandatory training regime for all of our employees so they're aware of such issues as money laundering, bribery, and our code of ethics.
The HSBC Group does not condone tax evasion by its clients, nor do we participate in tax evasion.
Now I will go to the crux of the issue before the committee, which is the use of offshore accounts by Canadians.
I think it's important to first recognize that Canadians are very fortunate, in that we have the right to live, work, travel, and do business around the world. There are many reasons for Canadians to have bank accounts in other countries, whether it is to buy or maintain property in Florida or another country, or whether it is for a Canadian who is employed by a Swiss pharmaceutical company or a mining company in Latin America. It may be to support a family member who is going to school in Europe, or to support a business that operates in Asia or elsewhere. As a global organization, HSBC supports its clients' ability to do business around the globe.
As HSBC has many offices around the globe, from time to time we refer customers to other countries so they may open up accounts. Let me give you an example of how this works at HSBC.
If we had a Canadian customer who came into HSBC Bank Canada and who had been transferred to work for a Swiss pharmaceutical company, HSBC Bank Canada would not directly open up that account. Rather, we would refer the customer to one of our affiliates--in this case, HSBC Private Bank Suisse. That is a separate legal entity that carries on business in Switzerland. They are governed by the laws of Switzerland. We would refer the customer to that bank. The account would be opened up in accordance with local laws in Switzerland.
As HSBC Suisse and HSBC Bank Canada are separate legal entities, each subject to their own privacy laws, we would not share information about the client, whether the account had been opened, or what sort of account activity was ongoing.
Regardless of where the account is opened, HSBC applies high operating standards and is diligent in ensuring that it complies with applicable laws.
In conclusion, I want to stress that HSBC does not condone tax evasion by its clients, nor does it engage in tax evasion. The bank paid over $200 million in taxes last year.
We fully support the government's efforts to ensure appropriate payment of taxes by all Canadians. At the same time, we also recognize the right of Canadians to conduct business around the world.
In operating our business, we comply with both the letter and the spirit of the law. HSBC's strong commitment to its values was instrumental in permitting HSBC to withstand the recent financial turmoil without receiving any financial assistance in any of the 86 countries in which we operate. We try to adhere to a very high standard of business ethics.
Mr. Chairman, I thank you for the opportunity to provide some information about HSBC. I will welcome questions at the appropriate time.
Thank you.