That is current for 2011. That's the most recent statistic for 2011—87% of the cases in 2011.
On March 13th, 2012. See this statement in context.
On March 13th, 2012. See this statement in context.
Ombudsman, Chief Executive Officer, Ombudsman for Banking Services and Investments
That is current for 2011. That's the most recent statistic for 2011—87% of the cases in 2011.
See context to find out what was said next.