That is current for 2011. That's the most recent statistic for 2011—87% of the cases in 2011.
On March 13th, 2012. See this statement in context.
On March 13th, 2012. See this statement in context.
March 13th, 2012 / 5:35 p.m.
Ombudsman, Chief Executive Officer, Ombudsman for Banking Services and Investments
That is current for 2011. That's the most recent statistic for 2011—87% of the cases in 2011.
See context to find out what was said next.