Thank you, Chair.
First off, I'd like to thank each of you for being here, but also for all the great work that you do each and every day. Prior to being elected, 15 years of my life was dedicated to the not-for-profit sector. I was the executive director of the United Way and I worked for the Diabetes Association for a while, so I know some of the ins and outs and some of the things you face each and every day.
I recall many times sitting in front of my computer and pulling my hair out at some of the regulations that are in place. You're a charity trying to do the great work that you can do for the people that you're trying to serve within your community.
We're talking about the tax incentive piece, and yes, I think if you were a good fundraiser, you would look at calling Mr. Smith or Mrs. Smith, who last year gave a thousand dollars, and asking them to increase their donation this year because you need more money this year—there have been more closures of programs, or whatever is happening out there, and you need more funding. As a good fundraiser, you figure out why Mr. or Mrs. Smith would give that amount of money. Then you would put the phone call in or you would go and have that face-to-face meeting.
The one thing I think we never did was say that this was a great way to give, that you get your tax money back at the end of the day. You pull on the heartstrings. You talk about the importance of your charity and you make sure this person wants to give. I think those are the important things that charities recognize.
One of the things that I have always found difficult is that while we're evolving as charities—looking at databases, how can we be better at what we do—it seemed that CRA never really modernized. Ms. Hewitt, you spoke to it, I believe, or at least your report talked about even social enterprise. So many charitable organizations out there or not-for-profits are looking at social enterprise as another way of finding a way to raise funds for the programs they're offering.
Is that something we should be looking at, seeing the CRA modernize a lot of their rules and regulations to ensure that charities—not that they can have a free ride—can move forward in the things that charities see as ways to move forward and modernize?
Ms. Hewitt, I'll hand that over to you.