Thank you, Mr. Chair.
Now, it is my turn to welcome you, gentlemen. I'm very glad you are here to answer our questions. Let's start out general.
I know that the CRA's tax system is self-assessment-based. In the media, we often hear about how difficult it is for people to understand letters from your agency. What's more, I believe some cuts were made in relation to client services.
What is the CRA doing to support the self-assessment system and encourage taxpayers to file their income tax returns so they can comply with the Income Tax Act as easily as possible?