Yes, all of the conversations in our call centres are recorded. In certain situations the client can also have access to those recordings at his request.
On June 12th, 2017. See this statement in context.
On June 12th, 2017. See this statement in context.
June 12th, 2017 / 5:40 p.m.
Senior Vice-President, Distribution, Solutions and Processes Retail Banking, National Bank of Canada
Yes, all of the conversations in our call centres are recorded. In certain situations the client can also have access to those recordings at his request.
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