The practices we've been made aware of through the media, particularly fraud and forgery, are absolutely unacceptable to CIBC. Without a doubt, such practices contravene our code of conduct, the ethical and professional standards we require our staff to live by, and anybody engaging in such activities would be terminated. Our code of conduct is clear in this regard, as are the sales best practices we share across our network with our field representatives.
On June 12th, 2017. See this statement in context.