Thank you for that colour.
What about in terms of the culture within CRA, in terms of the service culture, when an average Canadian calls in? I know in our office, we deal with CRA continually. I am just saying that with the increased investments.... I would argue that the prior government actually did a lot of cutting at CRA. Even if you don't increase your budget, year over year, an increase in population and an increase in filers really means an effective cut.
How has the culture at CRA changed over the last two and a half years with these investments that our government has made? Can you give us any colour on that front? I think it's important for Canadians to understand that these are folks who are being paid by the taxpayers.