You're right; Phoenix is a big challenge, and we decided it was very important to invest to improve the situation.
I guess the frame of reference I would take in thinking about Phoenix is one that considers the context that we found ourselves in when we came into office.
In my private sector life, I have been involved in many implementations of human resource systems, pay systems, and pension systems. I really had never encountered a situation where the people who were intended to actually implement the new system were let go in advance of the new system being put in place. We found ourselves in quite an unfortunate situation, one where the talented people who were required to implement the new system frankly just weren't there. This made it a very difficult situation. Obviously, the Phoenix implementation has created enormous problems for a huge number of people who work for the federal government.
We've taken this issue very seriously. We've already made significant investments. We made a commitment in this budget, not only that we would rethink how we can best deliver pay services to federal government employees to ensure they get paid appropriately and on time, but also that we would have the right system going forward for the long term.
In that regard we made a significant commitment in Phoenix over the long term of hundreds of millions of dollars, knowing that we need to get this right. It's not acceptable that federal government employees aren't paid properly, and the fact that we found ourselves in this difficult situation doesn't relieve us of the responsibility of getting it right, and that's what we're going to do.
I will tell you that we will stay on this until every single employee is appropriately paid and until this continues to be the case every single bi-weekly pay cycle.