The approach has been to take on the problem at the source, so to speak. ISPs are only required to pass on a notice related to a number of things listed in the Copyright Act. We've added the flip side, which is the things you cannot include in a notice, and then we've added a regulatory power to be able to add other things to that list.
The concept is that ISPs are no longer required to forward a notice, so hopefully fewer notices would reach the end-user, because some of this is automated. If a notice does reach the end-user, it will allow for much clearer communication from the ISP to their users.
The practice ISPs have developed over the years is to add a wrapper ahead of the notice to describe the law and say, “This is a notice. I'm Rogers,” or “I'm Bell. I'm forced by law to forward you this notice, but know these facts about the law.” Now they'll be able to add in the wrapper, “If there is a settlement demand, if there's a demand for personal information, you're not required by law to pay it and this is probably an invalid notice,” and then perhaps they'll ask the user to report it or call the consumer hotline. The idea is to take on the problem at the source.