Definitely we need to do better. I'll just start with some context, though.
The branch I lead, international large business, is about $8 billion of the annual lead, from about 5,000 audits. It's a very small focus. Regular Canadians, the T4 filers we talk about, account for about $2 billion of this audit yield.
Almost four times as much, then, is coming from the proverbial one per cent, and $2 billion is coming from 26 or 27 million Canadians. Already in our audit yield, then, you can see that disproportionately the funds are coming from sophisticated taxpayers.
When we deal with regular taxpayers, though, we are focused on better education. When we find a taxpayer making a discrepancy or an error, as we talked about with northern residents, we're trying to ask ourselves how we can clarify the guide, how we can work with software developers to give people a prompt to see that they don't make that mistake.
We talked about the liaison officer initiative. We talked about outreach. We talked about stakeholders, and instead of just talking to professional accountants, talking to bookkeeping associations, I think very much that in that high-volume, low-dollar space, the agency is trying to find ways to help people get it right from the start.