In my view, the direction is the correct one, even the voluntary codes of conduct on interchange for merchants for debit and on mortgage prepayment. I think that's the way to go, rather than legislating everything. I want to ensure that the resources are there to ensure consumers are protected.
I'm going to go to the CBA now. I don't want to let you off the hook, to be frank.
I worked at a financial institution for many years both here in Canada and in the United States. They employ tens of thousands of people, and they do a great job for the most part. Sometimes they don't.
I want to make sure that the sales practices put in place.... There may be some overzealousness. The practices could lead to Canadians being put at risk but also the financial system in certain pockets being put at risk, whether it's forgery or whether it's providing credit—credit cards or any sort of credit, unsecured or secured—to Canadians not able to afford it. For me, that is very important. Because of that and the downturn in the economy, and so forth, the repercussions may be significant.
My comment is that the industry association...working with the schedule I banks, putting in place measures to ensure that what we saw on CBC Marketplace or whatever does not recur.