Maybe picking up on that last point, if you're referring to perhaps tellers who are using the title of “advisor”, we don't oversee bank titles. It's not a specific consumer provision in the Bank Act, and that's what we oversee. However, if they're opening accounts or selling credit cards, they have to communicate with consumers who are approaching them to purchase these things in a clear, simple manner that is not misleading. That we can oversee.
On June 5th, 2017. See this statement in context.