Good afternoon. Thank you for the opportunity to be here today. My name is Mathieu Lamy. I'm executive vice-president and COO of Intact Financial Corporation.
Intact is the largest provider of property and casualty insurance in Canada and is a leading provider of specialty insurance in North America. We employ almost 16,000 people, 15,000 of whom are based across all provinces of Canada. Just over 10 years ago, we brought the leadership of the property and casualty insurance industry back to Canada, establishing Intact Financial Corporation as an independent, widely held company. Today we insure one in five Canadians and one in four small and medium-sized businesses in this country. Every year we help over half a million Canadians get back on track through our claims services.
Intact values the relationship we have with all levels of government. We have many shared interests in a changing world. Today I would like to focus my remarks on three ways in which we can protect and grow Canada's economic competitiveness: first, by preparing our workforce for the future and making Canada a destination for top talent; second, by investing in climate resilience; and third, by ensuring financial resilience in the face of a devastating earthquake.
As you know, our workforce must absolutely be prepared for the future, so that we can remain economically competitive. Better access to training will provide Canadian workers with the skills they need to adapt and succeed.
Over the next 10 years, we want to be a global benchmark in the area of artificial intelligence in insurance. Intact was among the first to use artificial intelligence. Since 2016, our data lab team has increased from about five experts to more than 160 employees today, and we now have over 60 production models.
We understood early that, by using the power of data, we could create value and increase the quality of life of our clients and our employees.
It is important to point out that the efficiency gains we have made through artificial intelligence did not come at the expense or to the detriment of jobs. We have saved money by using those new systems, but we have also continued to invest in our people, so that they would have access to training and opportunities to acquire necessary new skills.
Talent is rare, and expertise in insurance is even rarer. Government policies, like the Canada training benefit, that provide credits for training and income assistance can help in that area.
We, at Intact, will continue to invest in Canada's artificial intelligence ecosystem by recruiting talented individuals and establishing partnerships with universities, such as Université Laval, in Quebec City, the Vector Institute, in Toronto, and the Institute for Data Valorization, or IVADO, in Montreal.
Since it is highly likely that governments' demand for artificial intelligence services will continue to grow, it is critical that governments also invest in artificial intelligence ecosystems in Canada. Those are real talent pipelines for the private and public sectors.
On Monday the committee heard from the Insurance Bureau of Canada on the importance of protecting Canadians from the escalating risk of climate change and such extreme weather events as floods and fires. At Intact we have helped our customers deal with the impact of climate change for some time. The 4,000 individuals who work in our claims operations have been on the front lines of this. In recent years, the majority of home insurance claims have been related to severe or extreme weather. The economic impact of these events on communities cannot be overstated. For example, the Calgary and southern Alberta floods in 2013 cut $750 million from the GDP and $320 million from the personal disposable income of Albertans. For every one dollar of insurable losses, there are three or four dollars of uninsurable losses absorbed by government, businesses and ordinary citizens.
Intact has been investing in climate change adaptation in Canada for the past 10 years, and we will continue to do so. We've established the Intact centre on climate adaptation at the University of Waterloo, an applied research centre dedicated to helping cope with the effects of extreme weather and climate change.
In its platform, the government announced several important measures to help prepare our communities for climate risks and realities, including the development of a low-cost national flood insurance program. While this is a large, multi-year undertaking, we are hopeful that the government can take some immediate steps to help protect Canadians, such as working with provinces and territories to complete all the flood maps in Canada, developing a national action plan to assist homeowners with potential relocation for those at the highest risk of repeat flooding, and investing in natural infrastructure solutions like grasslands and wetlands, which act to reduce the economic impact of floods.
Last, climate change is not the only obstacle to our economic resilience. We have also been working with various stakeholders, including the Department of Finance, on addressing the financial and systemic risks surrounding the very real possibility of a major earthquake in Canada.
Canada is fortunate to have a solid and stable insurance industry that is highly regulated and well capitalized. However, when you consider that Canada has close to 40% of its population and economic activity directly exposed to severe earthquake risk, particularly in Vancouver and along the Quebec, Montreal and Ottawa corridor, a major earthquake in a highly populated area remains one of the most destructive natural disasters that our country could experience. Despite the significant risk, Canada remains one of the few countries where the government offers no financial protection related to earthquakes.
While insurers have been increasing their capitalization for major earthquakes, insurance alone will not be enough to pay for the damage. Canada's insurance industry has warned that a catastrophic earthquake could overwhelm its ability to meet claims, deepening the quake's economic aftershocks. This is why we continue to call on the government to develop a federal emergency earthquake backstop, to ensure that we can continue to protect Canadians' households while ensuring the solvency of our industry.
In conclusion, the government and the insurance industry have an important role to play in these issues to help Canadians. Preparing our workforce for the future, investing in making our communities and economy resilient to the impact of climate, and ensuring that our country can be resilient in the face of a devastating earthquake are important issues.
Intact is committed to collaboration and we believe that there is a lot that governments can do to build a more resilient society working with our industry.
I would be pleased to answer any questions. Thank you very much for your time.