Thank you very much, Mr. Chair.
My name is Jean-Guy Côté, and I am the chief executive officer of the Conseil québécois du commerce de détail (CQCD).
First, I would like to thank the members of the committee for inviting me to appear today. This will allow me to present some of the vision and analysis of Quebec retailers on Bill C-30 and on the budget tabled a month ago.
As you may know, the Conseil québécois du commerce de détail is an organization that represents the majority of Quebec retailers. The CQCD is Quebec's leading retail industry association. The CQCD's mission is to represent, promote and enhance this sector and to develop resources to foster advancement for its members.
Given the limited time available for my presentation, I will focus on only a few points.
As you know, the past 14 months have been challenging for retailers. The pandemic has accelerated a number of transformations already under way in the industry, including the shift to e-commerce. In some sectors, such as fashion, retailers have closed up shop and jobs have been lost.
The various programs announced by the federal and provincial governments as well as by the municipalities have addressed some of the needs of retail entrepreneurs. The speed with which they were implemented is to be commended, although we believe they should have been adapted as early as the fall of 2020.
The federal budget extends the duration of various programs, including wage support, income support and rent support that were put in place during the pandemic. These programs will be phased out over the summer. While the recovery, confirmed by the very positive retail sales figures from Statistics Canada this morning, appears to be well under way, some retail sectors are still very much affected by the revenue losses incurred during the pandemic. We hope that the phase-out of the various measures will be monitored and that government support measures will be provided again at the first sign of further economic stress.
This brings me to my main topic, interchange fees. These are fees charged to retailers by large credit card companies on all in-store and online credit card transactions. These fees are sometimes very high and are used to fund, in part, the credit card companies' generous rewards programs. As a result, all in-store and online credit card transactions are subject to an additional charge, usually paid by the retailer.
Canada has the unfortunate but justified reputation for having some of the highest interchange fees. In 2019, research conducted by the Federal Reserve Bank of Kansas City, the FED, showed that Canada was among the top countries for interchange fees. Interchange fees typically hover around 1.4% per transaction. In comparison, Australia has reduced its interchange fee to less than 1%, but the example to follow is the European Union, which has capped it at 0.5%.
The significant expansion of e-commerce in recent months has led to a sustained use of credit cards to pay for purchases. This practice will not disappear, but it needs to be controlled. Such control would be welcomed by the retail industry, but more importantly it would be a gesture of fairness. The credit cards with most rewards are often supported by the revenues from regular credit cards of those with fewer financial means. In addition, charities are regularly charged interchange fees on donation transactions. A cap would have no impact on the federal government's finances, but it would be welcome for the finances of the retailers.
We are pleased to see that the budget opens the door to a consultation on introducing concrete measures in the budget update. This was an election promise made by the current government. We are ready and willing to work together to propose innovative and positive solutions for retailers.
Our request is simple: cap interchange fees at 0.5%, as the European Union has done, and eliminate fees charged on the GST or other taxes on transactions.
In closing, I would like to thank the members of the committee for their welcome today, and I look forward to their questions.