As the deputy governor mentioned, we have to create companies thanks to that innovative technology.
In Canada, a lot of companies are wondering how they can use AI to increase productivity. We are most familiar with the banking and finance sector, and I can tell you that the people in that sector have put a lot of money into AI. First, they focused on improving customer service, the complaints process and regulatory compliance. In the future, they'll be using AI to increase revenues and personalize products, since those things are possible thanks to AI. However, AI does pose financial stability risks. With a higher concentration of companies, there are risks, since everyone could be using the same products and engaging in the same transactions at the same time.
That's why it is important to manage risks and maximize returns.
