Thank you for that question.
The duty-free industry, to be able to sell tax- and duty-free, was created as a federally licensed industry. The government created a structure around that to ensure that it controls, through CBSA, all the inventory coming into the duty-free shops, from the point that it's in there to the point of it being sold to the consumer and exported out of the country.
We are mandated only to sell to travellers who are leaving the country. We cannot sell to anyone in Canada. I can't buy my own inventory. I couldn't even sell candy to a Canadian during COVID. Everything is segregated to one point, and that's export out of the country. If a Canadian traveller does not shop in our store, they will be a few seconds away into the U.S., and they will shop there instead.