That's fine. Thank you.
I agree with you as well that we need to make sure staff are able to answer questions when questions arise. Talking to a machine is not exactly very productive. Talking to a human being certainly is the way to go, so we have to make sure that happens.
Ms. Khanna, you also spoke about the issue of automatic tax filing. From your perspective at United Way Centraide, you brought up an issue that is hugely important, which is the role of community-based organizations in continuing to help citizens.
Perhaps you could tell us how you view that. What is the role of government in continuing to make sure that community-based groups are able to assist people navigating the system?