Before we continue on that, members of the Senate committee who looked into this matter have trouble explaining why the proposed regulations amending the air passenger protection regulations, which were published in part I of the Canada Gazette in December 2024, were not adopted. Members of the Senate committee welcome you, Minister, to reconsider the measures in the proposed regulations as that would streamline the right of complainants to redress. I'm assuming you will be open to that too.
My question is as follows: Why not give the Canadian Transportation Agency the resources and operational capacity to handle complaints instead of creating another process, which, as senators have said, could raise conflict of interest and transparency issues?