Thank you, Madam Chair.
Thank you, Mr. MacKinnon.
As you know, the committee takes a keen interest in all airport matters. For me, it's important to have an airport in Quebec City, the largest region in Quebec, in eastern Quebec. As you know, airline choices are often limited in Quebec City. We're glad to see airlines operating there, but we don't have the same choices available in major centres.
Today, we're reflecting on what has been happening with airlines. There are significant delays. That's where we are now. As the saying goes, someone dropped the ball somewhere to produce such a backlog. I belong to the school of thought that believes in moving forward, looking for solutions.
I've listened to you from the beginning. You have clearly set out your vision, your commitment to address the situation and streamline and strengthen processes, and I commend that. I often hear you say that users and passengers should be at the centre of priorities and that airlines will bear the costs. There will be fines. Independent firms will have to meet a set of criteria.
I'm starting to know you, Minister. I've been here for a year and a half. When you decide to move forward, you follow through. I have confidence in you, and you inspire that confidence.
My question is as follows: Once all this, that is the processes, the firms, the legislation, and so forth, has been established, what will the mechanism look like?
I'm thinking about ordinary Canadians at home today who are wondering, once this comes into force, what mechanisms will be in place to make sure things are working? By mechanism, I mean that sometimes there are warning signals, such as the red, yellow and green indicators on a dashboard. Yellow signals a move away from green, and we need to act before it turns red. We don't want to be back here in three, four or five years facing another backlog of complaints under this process.
Whether through a dashboard or other mechanisms, how will progress be tracked to ensure the current backlog is cleared and the problem does not recur in a few years?
