Mr. Donnelly, I want to tell you that I share the concern on the HR management piece. It's always an issue. I'm one of those folks who answers the question, “How long does it takes to grow 20 years of experience?” with “It takes 20 years.”
I'm actually in good shape in Prince Rupert. Two years ago, we got a batch of ab initios. I won't quote the exact average age in Prince Rupert, but it sure isn't 50. It's probably closer to age 30, so that team is growing in terms of its knowledge. When I look at what I have in Victoria now, I see a tremendously energetic and smart OIC who is working every day to grow the skill and knowledge of his team.
What will we lean on if we start losing folks? We'll lean on retirees, and we'll do a bit of shifting around to the best of our ability. The last thing I ever want to do is cut a service because of an HR issue. We're watching that piece very carefully.
The morale, the knowledge, and the level of satisfaction of those folks are important. They deliver important stuff to people. They really do.