In my mind, again, it comes to outcomes. In my mind, it would be developing a metric to say how many officers we need per square kilometre of river or per thousand square kilometres of river, and that would be a recommendation that would go up: “Here's how many officers we should have for these different rivers to meet the minimum baseline.”
The second piece under that is what they do and how we focus on outcomes and also on bringing stakeholders, first nations and the public along and getting everyone on board.
The other one is that we really need to address this culture issue. We do see it in other parts of the world of fish and wildlife, where we bring in managers from other ministries and other agencies who do not have the passion for the resource. We live in this world where fish people.... They're half crazy. This is what they live and breathe and what they love to do, and when we bring in people who do not share that passion, it really feels like the ship gets turned in a direction that is not consistent with the desires of the public.