If you would, just let me finish.
We put in place in the past a plan that put a ship into the port of Tyre. It was a small number of Canadians who showed up, despite our best efforts to contact people within that region. As you know—and I'm stating the obvious here—the damage to infrastructure, the havoc that has been wreaked in the south, has made many people simply hunker down in their basements. They're not in contact with anyone—their neighbours, let alone the Canadian embassy—so to reach them is extremely difficult. To send people into that region to provide assistance is very difficult.
We have sought, I have personally spoken to the Israelis about, a ceasefire that would allow for a period of time to get evacuees from the south out.
The Biqaâ Valley is another specific area near the Syrian border where there was a large number of Canadians whom we tried to help with the evacuation.
We also made early efforts, I'm reminded, to bus people out of the south; that is, to provide passage to Syria by road. Because of the damage to those roads, people like this woman you've described, with her family, would have been given passage to Syria on a bus. The challenge is to contact people, to have the ability to know who they are and where they are.
Many of the members of Parliament sent specific references to our office, which we acted upon. I'm grateful for any further information we receive about the specific location of Canadians anywhere in Lebanon, particularly in the south.