The paragraph you read is almost meant to be read in the reverse. The idea is that if communities believe they could be adversely affected, or if they have concerns in advance of a mining operation really being present on the ground, they can come to the counsellor in advance of a problem. The point of that was just to enable the counsellor to engage companies and communities early on in the development cycle of a mining operation to try to avoid problems.
On June 1st, 2009. See this statement in context.