Thanks, Mr. Chair.
My concern here, first of all, is that we are being accused of not providing services, and I take that with great consideration.
I know that in my office when people come in to see me, regardless of whether it is a municipal or provincial issue, we always try to connect people with whoever can solve the problem for them. I have one specific case that came into my office from a neighbouring riding; the member for Markham refused service to these individuals. They came looking for assistance, and our office did solve the problem. It was a consular issue. We did get the problem resolved. So we never turn people away.
My question to you as the consular services is whether someone who is looking for assistance overseas is ever turned away.